Questions About Counselling in Vancouver

Look for relevant training, clear professional standing and an approach that makes sense to you. The relationship matters too. A consultation lets you ask how the counsellor works and notice whether you feel respected, understood and able to be honest.

No. Psychologists are regulated by the College of Health and Care Professionals. New applicants for full registration as a psychologist generally need a doctoral degree in psychology, although some registrants, such as school psychologists, hold a master’s degree. Psychologists can diagnose mental health conditions and provide psychological assessments within their scope of practice. Registered Clinical Counsellors (RCCs) are registered with the BC Association of Clinical Counsellors, hold a master’s degree in counselling or a related field, and focus on counselling rather than diagnosis or assessment. Both provide talk therapy. Mandeep Virk is an RCC, not a psychologist. Read psychologist vs counsellor in Vancouver for the full comparison.

The first session focuses on what brought you in, what feels most important and what you hope may change. Your counsellor will explain confidentiality, consent and how you can work together. You do not need to tell your whole story at once.

There is no universal number. Timing depends on your goals, history, current circumstances and the type of work. Your counsellor should discuss progress and revisit the plan with you rather than leaving the process unclear.

Yes. Mandeep Virk is currently the only counsellor at Dear Therapy, so she is the person you speak with on the free consultation and the person you would see for sessions.

Counselling is private within legal and ethical limits. Before therapy begins, your counsellor will explain those limits, including circumstances involving imminent safety concerns, protection of a child or other requirements of law and professional practice.

Yes. Online sessions are available by secure video for clients in Vancouver, when online work suits your situation. You will need a private space, a device with a camera and a reliable internet connection. Mandeep explains the video platform and its privacy limits before your first online session. If you live elsewhere, ask about your location during the free call.

Yes, evening appointments are offered. Ask about current availability during your free consultation or when you book.

Coverage varies by plan. Direct billing is available with most major insurers, and Dear Therapy is an ICBC-approved provider. Ask your insurer whether your plan covers services from a Registered Clinical Counsellor, how much it covers per session and whether there are annual limits or referral requirements. If your plan covers only part of the cost, you pay the remaining amount.

Yes. The free 15-minute consultation is for practical questions and deciding whether to book; it is not a counselling session. It can be by phone, by video or in person, and you can book it online through Jane.