Online service
Online Counselling in Vancouver
Getting support should not require adding another commute to a full day. Online counselling lets clients in Vancouver meet with Mandeep by secure video from a private room at home or work.
Who online counselling works well for
Virtual sessions can work well for people with demanding schedules, mobility or transportation barriers, caregiving responsibilities or long commutes. Some people also find it easier to begin a difficult conversation from familiar surroundings.
What you need
A stable internet connection, a device with a camera and microphone, and a private place where you will not be overheard or interrupted. Headphones help keep the conversation private. If home is not private, some people use a closed office or a parked car.
How sessions and privacy work
Online appointments are available for individual counselling and, where appropriate, couples counselling. Sessions take place on a secure video platform. Before your first online session, Mandeep explains how it works, its privacy limits, and what happens if the call drops or a safety concern comes up. The same expectations around consent and confidentiality apply as in person.
Booking online counselling in Vancouver
Start by booking the free 15-minute consultation through Jane, the practice’s online booking system. The call can be by phone, video or in person, and evening appointments are offered. Online counselling is available by secure video for clients in Vancouver; the free call is where to ask about your location. Many people use both formats, so if you think you may want some appointments in person in Vancouver, raise that during the call as well.
When online is not the right choice
Online counselling does not suit every situation, for example when there is nowhere private to talk, when a steady connection is hard to get, or when someone may be at immediate risk. The free consultation helps decide whether online, in-person or a different kind of support makes more sense. If you are in crisis, call or text 9-8-8, call 911 or go to your nearest emergency department. If you are weighing the two formats, comparing online and in-person counselling may help you decide.
Review fees and coverage or ask about an online appointment.
Your counsellor
Mandeep Virk, MA, RCC
Mandeep is the only counsellor at Dear Therapy, so the person you speak with on the free consultation call is the person you would work with. RCC stands for Registered Clinical Counsellor, a designation of the BC Association of Clinical Counsellors. You can read about her approach and areas of focus before deciding whether to book.
Read Mandeep’s profile →Fees and coverage
Payment, direct billing, ICBC and what to ask your insurer are set out on the fees and insurance page.
Not sure yet?
The free 15-minute call is for fit and practical questions. It is not a counselling session and there is no obligation to continue.
In-person or online
Counselling is offered in person in Vancouver or online by secure video.
You do not have to have it figured out to begin.
Book a free 15-minute consultation, or send a short message and ask your questions first.